If you’re unsatisfied with the product or received an incorrect item, we’ve got you covered:
Return During Delivery: If the buyer is unsatisfied or receives a different product than ordered, the product can be returned during delivery.
Replacement Process: Ensuring Your Peace of Mind
Contact us Within 24 Hours: For replacement requests, contact us by email or phone within 24 hours of delivery.
Manufacturing Defects or Damages: In case of manufacturing defects or damages at the time of delivery, contact our Customer Care Center within 24 hours and return the product within two working days. We’ll issue a brand-new replacement at no extra cost.
Eligibility for Replacement: Replacement is eligible only in cases where defects are found with the product.
Exclusions from Return or Replacement:
The following conditions are not eligible for return or replacement.
- Damages due to misuse of the product.
- Incidental damage due to malfunctioning.
- Consumable items that have been used or installed.
- Products with tampered or missing serial/UPC numbers.
- Digital products and services (music, movie downloads).
- Damage/defect not covered under the vendor or manufacturer’s warranty.
- Products returned without all original packaging and accessories
We aim for a hassle-free experience, and our return and replacement policy are designed to prioritize your satisfaction. For detailed information, please refer to our comprehensive Return and Replacement Policy.